Incident Command Course

For more information on our Security Courses please call 0800 772 3099 or email us via our contact page

Incident Command

We offer a variety of courses which are detailed on this site. However, if you wish to have a bespoke course to meet your specific needs or for more details on the courses listed please do not hesitate to contact us.

Incident Command/Command of Serious Incident training

No organisation wants to have a major incident. However it’s a fact of life that things do go wrong. We live in a world where, when things do go wrong, it is quickly reported on the news or on social media. Our three day Incident Command/Command of Serious Incident training is designed to give delegates the confidence, understanding and ability to perform the role of Silver Commander during a major incident. The course also helps you and your organisation to plan and prepare for the worst. We also cover how to manage incidents in motion and what we should do as responsible organisations after the incident. The course is suitable for anyone who could potentially act as Silver Commander, from middle/senior managers to Company Directors.

Course objectives:

By the end of the course delegates will be able to:

  • The key principles of the Incident Command.
  • The roles and responsibilities of personnel within the incident command structure including Gold, Silver and Bronze Commanders, as well as other supporting staff roles.
  • The need for effective lines and methods of communication during incidents.
  • How to plan an initial response to an operational incident (Hold, Plan and Act).
  • An overview of the Joint Emergency Services Interoperability Programme (JESIP).
  • How hostage negotiators work and how to manage negotiators in an effective and safe way (If applicable for your organisation).
  • How to formulate effective negotiation tactics and strategy (If applicable for your organisation).
  • How to construct and write effective contingency plans.
  • Who should write contingency plans?
  • How to write contingency plans.
  • How to review contingency plans.
  • How to conduct a desk top exercise.
  • The six ‘C’s of contingency planning.
  • How to effectively debrief people following incidents including hot and cold debriefs.
  • Why defensible decision making is so important.
  • How to make defensible decisions.
  • What to consider when making defensible decisions.
  • How we record our decisions.
  • The 7 elements of risk when making defensible decisions.

Day three can include a live incident to embed the training for the delegates, allowing them to put theory into practice.

For more information on our Security Courses please call 0800 772 3099 or email us via our contact page.